Monthly Archives: September 2016

How a Flight Notification Board Almost Gave Me A Heart Attack

Late Friday afternoon I was sitting in the business center at the Baton Rouge airport, waiting for a flight to Atlanta.  It was originally scheduled to depart at 5:25pm.  I kept one eye on the flight status board, just in case my flight might get delayed.

Wouldn’t you know it?  The board reported that the flight was delayed.  No problem–I should still make my connection in Atlanta.  So I settled in and continued working on my laptop.

Then, a little later, I looked up and was shocked to see that the flight was now scheduled to depart 4 minutes earlier than originally scheduled!  Here’s a photo… Note the line for the flight to Atlanta:

heart_attack_time

If that information was accurate, it was already well past boarding time!   So I made a mad dash to the gate–praying that I could still get on  the plane.  But when I arrived at the gate, people were still sitting in their chairs.  Boarding hadn’t begun yet.  And the gate signage continued to indicate that the flight was delayed:

but_at_the_counter

Note to Delta–if you need help fixing that software, just let us know!