Monthly Archives: January 2018

Beware this email hoax

This morning’s e-mail included an “Urgent Server Warning!” message from Notification-email@upgrade.com.

Looks pretty serious, doesn’t it?

But I can tell you with 100% certainty that this is a complete and utter hoax.

How can I be sure?  Well, I’m the administrator for iotechno.com’s mail server.  So I’m the only one who can disable or remove email accounts from our domain.

No, the goal of whoever sent this email was to lure gullible recipients into clicking the hyperlink–which would launch a web browser and drag you onto their site.   The page you land on would probably attempt to sell you something, steal information off your computer, implant a virus, or worse.

(I won’t repeat the full hyperlink here, but the site starts with  ‘cinematic’ and ends with ‘ter.com’)

The moral of the story:  it’s highly unlikely that your email server administrator would ever send an email like this.  After you hover over the hyperlink, if you don’t recognize the site, don’t click the hyperlink!  Just delete the email and carry on.

 

 

 

Update to Prepaid Invoice Synopsis Reporting

No doubt, you’re familiar with the Prepaid Invoice Synopsis reports you may receive in your e-mail. These reports document how many hours you started with, and then list all work performed, along with a running balance of hours remaining. In the past, we e-mailed them once per week–on Fridays.

But there was a potential problem in this connection. What if your block of hours was exhausted early in the week? We do our best to monitor every balance, and contact you when hours are running low. But now the process has been enhanced to help keep you better informed every step of the way.

Effective tomorrow, January 11, 2018, you should receive a Prepaid Invoice Synopsis any time one of the following occurs:

  • One of our programmers logged time to your prepaid block of hours the previous day.
  • You authorized a new prepaid invoice, creating a new block of hours.
  • It’s a Friday (in other words, you’ll still get a copy of the report at least once per week.)

Since this is a new process, we may need to iron out a few kinks along the way. If you have any comments or questions, please feel free to contact me. My direct number is 414-847-9481.

And if there’s anything else we can do to improve our level of service, I’d love to hear from you!